Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that certain limited-edition drops may be final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Yes, Access Denied is committed to ethical fashion. We use organic cotton and recycled polyester across 80% of our current seasonal collection.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a change within 1 hour of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.